C-Store Chain Rings Up Savings Using With Handheld Stock Ordering System
"Each Sterling store had been placing its grocery and dairy orders through a long list of third-party vendors. Our goal was to consolidate ordering and delivery using our own distribution centers," noted Ryan Hayes, network administrator for Nesnah Ventures, LLC, parent company of Sterling Stores. "Part of that change involved revamping the in-store ordering procedure."
Until late 2003, store managers had used a handwritten, paper-based system to place orders. Forms were faxed to the distribution facility where information was manually entered into the computer system for fulfillment.