Forecasting analytics a game-changer for Crystal Creamery
Dairy processor turned to technology to improve the accuracy of its demand forecasts and enhance collaboration with it partners.
Dairies have experienced massive product supply disruptions over the past few years. Typical are distribution issues, out of stocks, over stocks and additional labor required to input data manually into the ordering system, much of which is caused by inaccurate customer orders.
Modesto, Calif.-based Crystal Creamery, California’s oldest dairy and one of the few in the Western United States active in milk, butter, powder, cultured and ice cream, faced these common inventory challenges prior to the pandemic. The fact the company management worked to solve the issues then helped them manage store-level inventories much better than most of their competitors during the lockdowns. It also positions them to come out of the pandemic more rapidly and with higher retail service levels.