The new technology enables customers to seamlessly integrate all their supplier interactions in one common platform.
GEA Group, Düsseldorf, Germany, said it is introducing a cloud-based platform for digital services. This supplier-independent portal provides customers modern service solutions such as remote maintenance, data analysis and comprehensive e-commerce, and enables them to seamlessly integrate all their supplier interactions in one common platform, GEA said. The platform also includes a documentation part, where customers are provided with certificates, operating manuals and training documents.
GEA said the portal will be launched in July 2019 for the first German customers before rolling out to GEA’s other clients worldwide. Additional services such as condition-monitoring, programmable logic control connections and video support will be implemented by the end of 2020.