Cottage Conundrum

Cottage Conundrum
by Julie Cook Ramirez
Let down by the low-carb craze, cottage cheese makers
focus on technology and innovation as they attempt to revive the
category.
Cottage cheese is in a
slump. OK, so that’s not exactly breaking news. Truth be told, it
doesn’t take an industry analyst or a sideshow soothsayer to notice
that cottage cheese isn’t exactly jumping off the shelves these days.
Granted, that’s not a recent trend, as cottage cheese sales have been
on a downward slide for the past two decades.
What happened, you ask? In a word, time. Time during
which many loyal cottage cheese consumers quite literally grew old and
passed away; time during which other dairy categories have reaped the
rewards of significant investments in R&D, packaging and marketing;
time during which the majority of cottage cheese makers have neglected to
dedicate much, if any, funding or innovation toward reviving the category.
Even the low-carb craze, which swept the nation and
boosted consumption of many other low-carb, high-protein foods, failed to
garner much interest in cottage cheese. “You would have thought with
the low-carb craze, cottage cheese would have emerged as a great
alternative food, but that never happened,” says Bill Haines, dairy
industry consultant and former vice president of product innovation, Dairy
Management Inc. (DMI), Rosemont, Ill. “The problem was that few
cottage cheese makers capitalized on it by communicating to consumers about
its low-carb benefit.”
There were exceptions, of course, most notably
Northfield, Ill.-based Kraft Foods. Through its alliance with Dr. Arthur
Agatston, author of The South Beach Diet, Kraft added a “South Beach
Diet Recommended” button to its Light N’ Lively Cottage Cheese
packaging. Likewise, Old Home Foods, St. Paul, Minn., took to promoting its
cottage cheese as “the original low-carb food” on billboards,
in FSIs and on the product packaging itself.
Le Mars, Iowa-based Wells’ Dairy Inc. took its
carb commitment one step further, launching Blue Bunny Carb Freedom cottage
cheese, containing just 3 grams of net carbs, about 25 percent fewer than
its traditional cottage cheese. The company no longer manufactures the
product.
Sadly, while other categories racked up considerable
gains due almost solely to their low-carb properties, cottage cheese sales
couldn’t be flatter. According to Chicago-based Information Resources
Inc. (IRI), dollar sales of cottage cheese during the 52-week period ending
September 4, 2005, were down 0.3 percent, while unit sales declined 0.1
percent in supermarkets, drug stores and mass merchandisers, excluding
Wal-Mart.
“Cottage cheese continues to be in a
conundrum,” says Jed Davis, director of marketing, Cabot Creamery
Cooperative, Cabot, Vt. “It just hasn’t evolved from
‘that thing my grandmother likes’ to something that is better
plugged in with today’s demographics.”
Davis believes the industry must find ways to appeal to
younger consumers. In particular, he stresses the need to target kids in
order to build a whole new generation of cottage cheese consumers, thus
replacing the product’s long-time devotees who are reaching their
twilight years. Pointing to yogurt as an example, Davis says much could be
gained by employing some of the same techniques for attracting children to
the category. This includes developing kid-friendly flavors and entering
into licensing agreements to feature the likenesses of such kid magnets as
Scooby-Doo, SpongeBob SquarePants and Dora The Explorer on the package.
Granted, a cottage cheese tub with Scooby-Doo’s picture on it will
almost surely get a child to beg their parent to buy it for them. Whether
they actually eat the product once it’s in the ‘fridge is
another matter, however.
TOP 10 COTTAGE CHEESE BRANDS* | ||||
$ Sales (In Millions) | % Change vs. Year Ago | Unit Sales (In Millions) | % Change vs. Year Ago | |
Total Category | $863.4 | -0.3% | 414.7 | -0.1% |
Private Label | 309.1 | -0.5 | 160.8 | 0.9 |
Breakstone | 136.8 | 2.3 | 68.2 | 4.5 |
Knudsen | 96.3 | 0.5 | 40.4 | 1.7 |
Breakstone Cottage Doubles | 33.5 | 9.0 | 14.6 | 3.9 |
Dean’s | 27.8 | 3.4 | 13.6 | 3.9 |
Friendship | 22.5 | -1.1 | 10.2 | -4.7 |
Hood | 22.0 | 3.1 | 10.8 | 1.4 |
Prairie Farms | 19.5 | 5.6 | 9.2 | 1.3 |
Light ‘n Lively | 14.1 | -15.9 | 7.1 | -15.5 |
Hiland | 13.4 | 0.4 | 5.7 | -1.9 |
* Total sales in supermarkets, drug stores and mass merchandisers, excluding Wal-Mart, for the52-week period ending September 4, 2005. SOURCE: Information Resources Inc. |
The need to create “the consumers of the
future” is echoed by Haines, who also points to opportunities created
by the growth of specific ethnic groups, particularly Asians and Hispanics.
Does that mean a jalapeño cottage cheese be on the horizon? Davis
does say the category needs “more pizzazz” and that Cabot has
“always kept half an eye on the flavored cottage cheese part of the
picture.”
“When salsa starts outselling ketchup,” he
says, “you’ve got to take notice of that.”
Out With the Old
Last year, Cabot faced the question of whether to
continue in the cottage cheese-making business or cut bait and get out
altogether. The problem lay with old, outdated equipment located on the
second floor of the plant in a room that was badly in need of a new floor
to be structurally stable enough to support the heavy cottage vats.
What’s more, Cabot faced capacity limitations that made it difficult
to keep up with demand during certain times of the year.
Ultimately, Cabot decided to stay in the game.
However, management quickly recognized something had to be done to upgrade
the company’s cottage cheese-making facilities. As luck would
have it, one of Cabot’s equipment suppliers had been developing a new
closed-vat system for making cottage cheese, working in collaboration with
Lloyd Metzger, director of the Minnesota/South Dakota Dairy Foods Research
Center and assistant professor, Department of Food Science and Nutrition,
University of Minnesota-St. Paul. The objective was to devise a method for
making more consistent cottage cheese by reducing the human factor.
“Whenever you have a lot of human interaction,
you have issues with the variability of the product,” says Metzger.
“As long as there’s an experienced cottage cheese maker on
site, there are no problems, but when they go on vacation or the night
shift comes on duty, you have product quality issues.”
Funded in part by DMI, Metzger’s new cottage
cheese-making technology uses an enclosed system that automates the
cheese-making process. By automating the entire process within an enclosed
system, the technology minimizes operator intervention, fluctuations in
temperature and exposure to the surrounding atmosphere. The result, says
Metzger, is an extremely consistent, high-quality product.
While Metzger says it’s usually a “hard
sell” to get dairies to entertain the idea of making cottage cheese
in an enclosed vat, Davis says that was not the case at Cabot, primarily
because the company had a “very positive experience” when it
moved from open to enclosed cooking vats in its cheese room.
“Even though it’s not exactly parallel,
that type of thing enters into the thinking because that was a very
successful move for us in terms of consistent quality and improved
yield,” says Davis.
During a six-month beta test, Cabot ran Metzger’s
prototype machine alongside its traditional open-vat system. The results
were impressive, so much so that Cabot purchased two new machines. All of
Cabot’s cottage cheese is now made using the closed vats, which leads
to the inevitable question of whether consumers have noticed the
difference.
“We have been hearing some good things, but I
haven’t noticed a huge consumer groundswell, saying, ‘Cabot
cottage cheese is more flavorful and textureful than ever!’”
says Davis.
In the meantime, Metzger forges ahead, pitching his
closed-vat system to other cottage cheese makers. He is confident his new
technology will spark new product development.
“My hope is that the category can take off
because we’ve got an economical and consistent manufacturing
process,” says Metzger. “That gives large companies free rein
to do some serious product development and give the category the kick in
the pants that it needs.” m
Julie Cook Ramirez is a freelance journalist based in
the Chicago area.
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