During this course, participants will learn about the history of SPC, variation, control charts, run charts, and a variety of statistical tools. Using real life examples, of multiple industries, participants will have a broad, basic understanding of the SPC tools used in the business world. Additionally, this course will provide participants an on-going relationship with SPC expertise that can be utilized for years after the class is over. Step up to a higher level of quality with USU/WDC's SPC training.

Course Objectives

• Introduction to SPC
• Overview of Statistics
• Understanding What a Process Is
• Variation
• Data & Control Charts
• Cause and Effect
• Process Flow Diagrams
• Process Capacity
• SPC Tools (histograms, pareto, scatter diagrams, and control charts)
• Interpretation of Control charts
• Computer Software - SPC of Excel