During this course, participants will learn about the history of SPC, variation, control charts, run charts, and a variety of statistical tools. Using real life examples, of multiple industries, participants will have a broad, basic understanding of the SPC tools used in the business world. Additionally, this course will provide participants an on-going relationship with SPC expertise that can be utilized for years after the class is over. Step up to a higher level of quality with USU/WDC's SPC training.
Course Objectives
- Introduction to SPC
- Overview of Statistics
- Understanding What a Process Is
- Variation
- Data & Control Charts
- Cause and Effect
- Process Flow Diagrams
- Process Capacity
- SPC Tools (histograms, pareto, scatter diagrams, and control charts)
- Interpretation of Control charts
- Computer Software - SPC of Excel